E-commerce Executive

CVS Group plc is an AIM listed, international integrated veterinary services provider which delivers to clients through four business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division. Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.

The Group generates revenue of more than £600m from 450 practices across the UK and Australia, with more than 8,500 employees across vets, nurses, other clinical employees and within our support office. In a growing pet market, we are well positioned for both organic and acquisitive growth, and significant investment projects are in progress to enhance our infrastructure and central support for the Group.

Summary of role:

The E-commerce Executive will provide support in the delivery and development of our websites and support the content development programme and digital marketing across CVS Group. The role holder will support the Digital Journey and Content Lead to drive digital first thinking and support the roadmap and content build across CVS e-commerce sites. This is a collaborative role with exposure to a number of our internal teams.

Please note – this role is remote with some travel to CVS sites

• Supporting the creation and execution of a digital journey and content strategy.
• Project-support and deliver the continuous development of CVS e-commerce websites, ensuring best-practice, compliance with relevant regulations, and relevant new tech is applied to maximise marketing efforts
• Implement structural updates to cross functional websites and interlinks
• Managing content updates on multiple websites using various Content Management Systems
• Supporting the ongoing audit of websites and content making recommendations and improving developments to improve accessibility, usability and navigation
• Support the wider digital marketing teams to ensure the content roadmap prioritises the requirements of all teams.
• Stakeholder management of BAU change requests that they are required to fulfil, within the appropriate SLAs
• Working with our internal teams to generate, maintain and enhance content.
• Supporting the Digital Content and Journey Lead merchandise the site
• Ensuring sales funnel is optimised to improve conversion rates
• Upload products to the site, manage attributes

Key Skills Required:

• Understanding of role of web sites in attracting new customers and driving sales & engagement.
• Knowledge of content management systems, Magento or Adobe advantageous.  
• Knowledge of HTML, Adobe Photoshop and Illustrator.
• Knowledge of web publishing, metadata, SEO and Google Analytics.
• Proofreading, copy editing, reformatting and troubleshooting
• Knowledge of sales funnels and optimisation of those funnels.
• A team player with great interpersonal skills, who is positive, proactive and not afraid to ask questions.
• Able to develop and maintain good relationships with all internal clients.
• Attention to detail. Ensuring content has been double checked and accurate before going live.
• Ability to manage own workload whilst working well under pressure and to tight deadlines

In addition to a salary of up to £27,000 DOE, we offer a range of company benefits including:

• 6 weeks leave a year (5 weeks annual leave + Bank Holidays or equivalent time off)
• You will gain an extra days annual leave every year in your first 5 years of employment, taking you up to 7.6 weeks leave a year
• Pension matched up to 6%
• Health cash plan – money saved on everyday health treatments
• You can also buy up to 2 weeks additional leave or sell 1 week's leave each year with our Buy/Sell holiday scheme
• This means you can take up to 8.6 weeks holiday a year when starting, rising to a maximum of 9.6 weeks after 5 years' service
• A range of flexible benefits to suit your needs, including discounted gym membership, childcare vouchers and much more!

CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.