Administrative Assistant

23483

Doctor, Person, Dog, Mammal, Pet, Veterinarian, Clothing, Coat, Face, Head

Administrative Assistant

  • On Site
  • CVS House, Owen Road, Diss, Norfolk, United Kingdom, IP22 4ER
  • Estates
  • Annualised Hours
  • Estates Management
  • Salary in line with the national minimum wage
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Location: Diss, Norfolk (Support Office – hybrid/remote considered for exceptional candidates)
Hours: Monday to Friday, 9:00am – 5:30pm

About the Role

We are looking for a highly organised and proactive Estates Administrative Assistant to join our Estates Management team. This is a fantastic opportunity to play a key role in supporting the day-to-day operations of a busy and collaborative department, ensuring the smooth running of property and estates-related activities across the business.

You will be central to maintaining accurate data, managing internal communications, and supporting key processes that underpin our estates function.

Key Responsibilities

  • Provide comprehensive administrative support to the Estates Management team
  • Maintain and update the Estates database, ensuring data accuracy at all times
  • Act as a key point of contact, facilitating communication between internal teams and external stakeholders
  • Manage the Estates issue ticketing system, triaging and allocating queries appropriately
  • Support the processing of estates-related invoices and payments
  • Attend meetings and produce clear, structured notes

What You'll Be Doing

  • Carrying out a variety of administrative tasks to support team operations
  • Preparing reports and assisting with data collection and analysis
  • Maintaining spreadsheets across different property portfolios
  • Managing incoming calls and queries via the Estates function
  • Liaising with external contractors, consultants, landlords, and legal professionals
  • Supporting file management and post-completion administration

About You

We're looking for someone who is:

  • Highly organised with strong attention to detail
  • A confident communicator with excellent written and verbal skills
  • Proactive, adaptable, and able to manage multiple tasks effectively
  • Commercially aware with a “can-do” attitude
  • Comfortable working both independently and as part of a team

Skills & Experience

  • Strong proficiency in Microsoft Office (Excel, Word, Outlook)
  • Previous administrative experience (essential)
  • Experience with ticketing systems or property management tools (desirable, not essential)
  • Exposure to Estates, Property, or Legal environments (advantageous but not required)

Why Join Us?

  • Be part of a supportive and collaborative team
  • Opportunity to develop within a growing estates function
  • Hybrid working options available
  • Varied role with real impact across the business

If you're looking for a role where you can make a difference and develop your administrative career within a dynamic team, we'd love to hear from you.