Privacy Policy

At CVS Group we are committed to protecting the privacy and confidentiality of information (“Personal Information”) entrusted to us. We understand the importance of looking after the Personal Information that you provide and this notice (“Privacy Notice”) sets out what Personal Information we collect, why we need to collect it, how we will use it and how long we will store it for, in the capacity of providing employment opportunities.

Who we are

We are CVS (UK) Limited (“CVS”), a member of the CVS Group plc group of companies. We provide employment and locum opportunities, which can be sought directly with us or through an employment agency, acting on your behalf.

How we will collect your Personal Information

The personal data we collect regarding career opportunities at CVS is primarily provided by you (or by an employment or recruitment agency acting on your behalf), as part of your application, from referees, or when you register on the website to receive job alerts/updates.

What Personal Information we process and why

We process the following categories of Personal Information:

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We may also collect and process more sensitive personal data about you, defined as “Special Category Personal Data” and may include your diversity survey responses including racial or ethnic origin, religion, and sexual orientation.

We also obtain Personal Information from third party sources such as:

  • The source that you applied for your job through (such as Facebook/Indeed/Vet Record Jobs/vetclick.com etc.)
  • To analyse the efficacy of our advertising sources, career sites, attraction campaigns, events and employee referral programme and to measure the success of our commitment to offering a positive candidate experience to all applicants.

During the recruitment process we will also create personal data relating to you including interview and assessment notes and scores, offer details and correspondence for example with former employers for the purpose of obtaining references.

Sharing your information

First things first, we want you to know that we do not, and will not, sell any of your information to a third party. This is of the utmost importance to us in earning and maintaining your trust. However, for us to process your application, we may share your Personal Information the following entities:

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If you have any questions about external companies we share information with, please contact dataprotection@cvsvets.com.

Automated processing

CVS will not use automated processing and decision making in its recruitment process without manual intervention.

How long we keep your information

We will retain your Personal Information for differing periods of time, depending on nature and content (such as whether an application is successful or not), however, for job applications and alerts, records are usually retained for a period of up to 12 months and your consent will be requested and required for any period beyond this.

In the event that you are successful with your application, we will share your Personal Information with the CVS HR team and your data will be retained in accordance with CVS Data and Document Retention policy.

Keeping your data secure

We recognise the importance of keeping your Personal Information safe and we have in place security measures and policies to prevent personal data from being lost, used or accessed without our permission. We limit access to your Personal Information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Your rights regarding your Personal Information

The General Data Protection Regulation grants all data subjects the following rights without charge. These include the right to:

  • Fair processing of information and transparency over how we use your use Personal Information.
  • Access your Personal Information and to certain other supplementary information that this Privacy Notice is already designed to address.
  • Require us to correct any mistakes in your information which we hold.
  • Require the erasure of Personal Information concerning you in certain situations.
  • Receive the Personal Information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations.
  • Object in certain other situations to our continued processing of your Personal Information.
  • Otherwise restrict our processing of your Personal Information in certain circumstances.

For further information on each of those rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.

If you would like to exercise any of your rights, please contact dataprotection@cvsvets.com.

How to contact us

Please contact us if you have any questions about our privacy policy or the information we hold about you. By email dataprotection@cvsvets.com

Or write to us at CVS House, Owen Road, Diss, IP22 4ER

CVS (UK) Limited (registered number 3777473) is a company registered in England at CVS House, Owen Road, Diss, Norfolk, IP22 4ER and is the Data Controller.

We will keep our Privacy Policy under regular review and we publish any updates on the CVS Careers website.

This privacy policy was last updated on 25rd February 2025.