Dispensary Manager

CVS Group is a leading provider of integrated veterinary services in the UK and Australia. Committed to giving the best possible care to animals, CVS offers a wide range of services, including veterinary practices, laboratories, and online retail. With a focus on innovation and quality, CVS continually strives to improve the health and well-being of pets and the satisfaction of their owners. As part of our team, you will contribute to a company dedicated to advancing veterinary care and supporting professionals in the industry.

Role Overview

The Dispensary Manager plays a critical role in our operations, ensuring the seamless management of our dispensary. Situated at our warehouse in Diss, Norfolk, this position is integral to maintaining high standards of medication dispensing and compliance with industry regulations. The role demands a professional who is not only skilled in the intricacies of dispensary management but also adept at leading a team and providing top-notch service to our clients and their pets.

Key Responsibilities

• Regulatory Compliance: Uphold stringent adherence to Veterinary Medicines Directorate (VMD) regulations, as well as our Practice Standard Operating Procedures (SOPs) and Good Dispensing Practice (GDP).
• Medication Dispensing: Efficiently process and dispense medications in line with veterinary instructions, ensuring accuracy and timeliness.
• Team Leadership: Provide strong leadership to the dispensary staff, fostering development, organizing workloads, and ensuring effective teamwork.
• System Management: Oversee the use of computer systems for managing stock and dispensing, ensuring records are meticulously maintained.
• Continuous Improvement: Identify and implement process improvements in collaboration with the Operations Manager to enhance efficiency.
• Customer Focus: Maintain high service standards by ensuring customer orders are dispensed with promptness and precision.

Experience and Key Skills Required

• Proven experience in a supervisory or management role within a dispensary.
• Certification as an SQP/EQP in relevant disciplines.
• Strong analytical and problem-solving skills, with excellent organizational and time management capabilities.
• In-depth knowledge of supply chain management principles and practices.
• Exceptional leadership, communication, and interpersonal skills.
• Familiarity with veterinary medications and experience with pharmacy robotics.

Our Offer to You

We recognize the importance of benefits and are committed to offering a comprehensive package to our team members including but not limited to:

• Competitive salary of £40,000 per annum.
• Generous annual leave of 5 weeks plus Bank Holidays (pro rata).
• Flexible holiday buy/sell scheme.
• A supportive and collaborative team environment.
• Staff discounts on veterinary services and products.
• Access to our Employee Assistance Programme and over 400 Mental Health First-Aiders.

CVS is committed to creating an inclusive workplace that celebrates diversity and empowers each team member to perform at their best. We aim to reflect the diverse communities we serve through our workforce.

Ready to join us? Click the 'Apply Now' button below.

Please note: We can only accept or progress applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.