Head Receptionist Mat Leave

We are seeking an enthusiastic individual to join us as a Veterinary Head Receptionist at Beechwood Veterinary Practice.

Location: To be based mainly at Beechwood Kidsgrove Clinic

Contract: Maternity Cover

Hours: 38-40 hours per week

About the role:

Day-to-day responsibilities will include:

• Managing the Receptionist team, including training and providing support and guidance
• Supporting with Recruitment and liaising with the internal recruitment team
• Financial responsibilities such as till reconciliation and debt reconciliation.

Additional Day-to-day duties of the role will include:

• Answering phones and booking appointments
• Responding to queries via phone, in person and email
• Registering new clients
• Completing insurance forms
• Dispensing medications
• Taking payments
• And most importantly; providing a warm and welcoming experience to our clients arriving at the practice

What we're looking for in our Veterinary Head Receptionist:

• Leadership skills would be highly desirable
• Resilient with the ability to cope with potentially distressing and emotional situations
• An excellent communicator with strong empathy
• Excellent customer service skills and experience in dealing with members of the public
• A positive attitude and excellent teamwork skills
• Proficiency in Microsoft Office and other database management and operating systems

What we can offer you:

• Salary will be dependent on experience and skills
• All the usual CVs benefits!

To apply for this position, please click 'Apply Now'.