HR System Analyst - 12 Month FTC

Join Our Team as an HR Systems Analyst!

Are you passionate about HR systems and eager to make a difference in a fast-paced environment? CVS Group, one of Europe's largest integrated veterinary groups, is seeking a talented HR Systems Analyst for a 12-month fixed-term contract. This opportunity allows you to work remotely, or from our Head offices in Diss, Norfolk if you're local.

Why Choose CVS Group?

As a key player in the veterinary services sector, CVS Group operates over 600 veterinary practices and boasts a dynamic presence across the UK and Australia, employing c9,000 employees. We are committed to fostering a workplace that values diversity, inclusion, and innovation, making it the perfect place for those who share our passion for people and animals.

Role Overview

This role reports to HR Systems & Data Manager

This role exists to support the HR System & Data Manager and others in the team, as they are part-seconded onto a major HR system upgrade project.

In this varied role, you'll provide day to day operational ownership of the HR System (Zellis ResourceLink) and associated HR data and reporting during a period of system transformation.

You will ensure business-as-usual continuity, system stability, data integrity and ad hoc HR data reporting. Strong problem-solving skills will be crucial as you will be responsible for maintaining system integrity and troubleshooting .

You will work as part of team of HR Systems Analysts and administrators, and will provide support and guidance to the administrators in their day-to-day roles, but will not have line manager obligations. In this role you will collaborate and work closely with wider HR Admin Services and Payroll Teams.

Key Responsibilities

• HR System (Zellis ResourceLink) - day to day management
  • Troubleshoot issues
  • Maintain and manage system configuration, including organisational structures, pay and job data fields, user access/permissions, approval hierarchies etc
  • Manage minor change requests/upgrades (non-project) e.g. minor configuration updates. Ensuring system changes are tested, documented and controlled

• Ticketing System (Halo) – Support & use
  • Issues are managed via ticketing software called Halo. Act as point of contact for HR Systems related queries raised via Halo (see below)
  • Provide troubleshooting for Halo related issues, before escalation to IT or external providers
  • Help support HR Systems team optimise use of Halo
  • Implement low level change requests for HR use of the system

• HR System queries
  • Autonomously triage and troubleshoot HR system and data related queries
  • Act as first point of escalation for system issues, and confident working autonomously liaising with HR Team, Payroll Team, Zellis Support or wider business as required
  • Assist the HR System Administrators / Analyst with complex queries
  • Work collaboratively with wider team and support to troubleshoot all issues. This role does not require any formal line-management responsibility, but does require collaborative approach to working with team in coordinating work, maintaining standards and developing those in entry level roles

• Data and Reporting
  • HR data and management information is provided by dedicated Data & Insights Manager, which you will work closely with to ensure data integrity and accurate data is reported from the systems
  • Support with reporting requests from the wider business
  • Own data quality controls for HR Systems data, including data validation checks
  • Analyse and solve recurring data issues
  • Support with any compliance driven reporting (eg. statutory audit requests for system data)

• Other
  • Ensure clear documentation, handovers and continuity while team members are working on upgrade project
  • If required, update system and data documentation, eg. process maps
  • If required, support with audit requests, such as providing evidence of controls, walk throughs of process maps, support with system data requests

Required Skills and Experience

• Essential - Proven experience in an HR System Analyst role
• Essential - Hands on experience with Zellis ResourceLink in an analyst role.
• Strong understanding of HR data, payroll/HR processes and end-to-end employee lifecycle data
• Confident working with large volumes of data and issues that can be expected when working in a large, multi-entity or multi-location, organisation
• Strong analytical, problem-solving, and troubleshooting abilities
• Strong communication skills for conveying clear, accurate information
• Positive attitude, collaborative, with excellent customer service skills
• Proficient in Microsoft Applications, particularly Excel
• Experience with data cleansing, analysis, and manipulation. Knowledge of Power Automate desirable, but not essential

Benefits

• Competitive Salary: Up to £40,000 DOE
• Generous Holiday Package: 6 weeks holiday with a buy/sell scheme and an additional day per year up to 5 years
• Comprehensive Benefits: Pension matched up to 6%, health cash plan, enhanced leave for families, generous staff discounts, gym memberships, and a cycle-to-work scheme.

Join Us Today!

At CVS Group, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered to succeed. If you are ready to contribute to our success and grow with us, apply today! We welcome applications from all backgrounds and communities.