Non‑Clinical Team Members (Reception & Dispensary)

We're Hiring: Non‑Clinical Team Members (Reception & Dispensary)

Join our dedicated veterinary farm practice and become part of a team that supports farmers, clients, and clinicians every day.

We are expanding and looking for enthusiastic non‑clinical team members to join our Front of House and Dispensary teams. We have multiple roles available, including:

• Head Receptionist
• Receptionist
• Dispensary Assistant

If you're friendly, organised, and passionate about supporting farm animal health from a non‑clinical angle, we'd love to hear from you!

Role Details:

Location: To be based at our Barnard Castle site - Montalbo Road, Barnard Castle, Co Durham, DL12 8ED, but will also cover our other sites when needed

Contract: Permanent, part-time, with exact hours for each role to be discussed at interview stage

Shift Pattern: Monday – Friday, with shifts between 08.00 – 18.00 and a share in the Saturday rota

Discover Our Practice:

Get a glimpse of what makes us special: Home - Castle Farm Vets

About the Roles:

Head Receptionist – part-time

As our Head Receptionist, you will:

• Lead the reception team and ensure smooth daily operations
• Be the first point of contact for clients: in person, via email and over the phone
• Manage schedules, oversee client communications, and support practice workflows
• Maintain high standards of customer service in a busy farm practice environment

Ideal for someone with previous veterinary or agricultural sector experience, and confident team‑leadership skills.

Receptionist – part-time

Our receptionists are the friendly faces of the practice. You will:

• Welcome clients and handle incoming calls
• Book appointments and assist with administrative tasks
• Provide excellent customer service to farmers and clients
• Work closely with vets and support staff to keep the practice running smoothly

Perfect for someone warm, organised, and great with people.

Dispensary Assistant – part-time

As part of our dispensary team, you will:

• Prepare and dispense medications under veterinary direction
• Manage stock levels and ensure accurate record‑keeping
• Support clients with product queries and collection
• Work in a fast‑paced environment with excellent attention to detail

Agricultural, pharmaceutical, or previous dispensary experience is beneficial but not essential—full training will be provided.

What We're Looking For

• Strong communication and customer‑service skills
• Ability to stay calm in a fast‑paced environment
• Good computer literacy
• Team players with a positive attitude
• Confidence dealing with farm‑focused clients and queries

Why Join Us?

• Supportive, friendly farm‑practice team
• Training provided for all roles
• Opportunities for development
• A chance to make a real impact in the agricultural community

We understand that benefits matter. Here are just a few of the perks you'll enjoy:

• Salary aligned with the National Minimum Wage
• Generous 5-week annual leave plus Bank Holidays (pro rata)
• A collaborative and supportive team environment
• Staff discounts on veterinary services and products
• Access to our Employee Assistance Programme and over 400 Mental Health First-Aiders
• And so much more!

For a full list of what we offer, click here: CVS Vets | What We Offer

CVS is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best.

We're committed to building a workforce that reflects the diverse communities we serve.

Ready to join us? Submit your CV and a brief cover note outlining your preferred role(s).
We welcome applications from candidates interested in one or multiple positions.

Please note: We can only accept or progress applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.