OOH Twilight Patient Care Assistant

Are you passionate about making pets a priority? So are we!

 We are currently seeking an enthusiastic individual with a passion for animals to join us as an Out of Hours Veterinary Patient Care Assistant or Student Veterinary Nurse at Haygate Vets in Telford on a Fixed Term Contract until the end of June 2026.

 We are looking someone who can start ASAP, where you will be working a variety of fixed shifts between now and June, with an estimate of roughly 7 shifts on and 14 off (7pm-12am)

Your new role will be supporting the OOH team and would be ideal for a SVN or Vet student to increase their knowledge. You'll be working alongside an RVN and Lead Vet with a varied caseload, plenty of animal handling and clinical experience.

Take a look at our short film to recognise the remarkable work that our vets, nurses, care assistants and receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals

 About CVS:

CVS Group plc is one of the largest integrated veterinary services providers in the UK, encompassing four main business areas: our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

 About the role:

The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients, working alongside a passionate and lovely team of people.

 This role will involve animal handling, assisting vets and nurses in restraining animals for treatment, cleaning, walking and feeding patients, general cleaning and maintenance duties and reception cover when needed to include answering phone calls, greeting clients and providing the highest standards of animal and customer care.

What we're looking for in our Veterinary Patient Care Assistant:

• An excellent communicator with strong empathy
• Excellent customer service skills and experience in dealing with members of the public
• Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
• Resilient with the ability to cope with potentially distressing and emotional situations
• A positive attitude and excellent teamwork skills
• An understanding of health and safety and being comfortable with manual handling tasks
• Experience in looking after animals in a veterinary environment would be desirable

What we can offer you:

We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:

• Annualised contract with paid holidays and salary in line with NMW
• Staff discount scheme on Veterinary bills and products
• Employee Assistance Programme and access to over 400 Mental Health First Aiders
• and more!

Or, if easier, you can find a full list by clicking the link here: CVS Employee Benefits- what we can offer you

Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.

There's a place for everyone at CVS and we encourage applications from talented people across all communities.

To apply for this position please click 'Apply Now'.