Patient Care Assistant/Receptionist

Are you passionate about making pets a priority? So are we!

We are seeking an enthusiastic individual with a passion for animals to join us the team working as Veterinary Receptionist / Patient Care Assistant at Ashfield Veterinary Surgery in Durham. This is a diverse role which offers a broad introduction to working in Veterinary practice. The role would suit someone looking to gain experience in a practice setting before embarking on a specific Veterinary qualification.

This is a fixed term contract (9 months minimum), working full time (38 hours per week).

Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals

About the role:

We are looking for someone to work between reception (to cover holidays and sickness) and a PCA (with the clinical team).

Some of the duties will include:

· Assisting Vets and Nurses in restraining animals for treatment

· Cleaning, walking, and feeding of patients

· Preparation of emergency and operating facilities

· General cleaning and maintenance duties

· Running internal lab samples

· Answering emergency calls

· Covering the receptionist desk, including answering queries, booking appointments and taking payments

· Cleaning and maintaining public areas

What we're looking for in our Veterinary Patient Care Assistant:

· An excellent communicator with strong empathy

· Excellent customer service skills and experience in dealing with members of the public

· Experience of animal care, including feeding, cleaning, and handling and a high level of understanding of how to meet the welfare needs of animals

· Resilient with the ability to cope with potentially distressing and emotional situations

· A positive attitude and excellent teamwork skills

· Experience in looking after animals in a veterinary environment would be desirable

What we can offer you:

We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:

· Salary will UK National Minimum Wage £20,800 - £25,396

· Generous annual leave entitlement of 5 weeks per year plus Bank Holidays

· Staff discount scheme on Veterinary bills and products

· Employee Assistance Programme and access to over 400 Mental Health First-Aiders

· and more! Or, if easier, you can find a full list by clicking the link here: What We Offer

About CVS:

CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.

Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.

CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.

To apply for this position please click 'Apply Now'.