Practice Administrator

 

Are you passionate about making pets a priority? Here at CVS, so are we!

 

We are seeking an enthusiastic individual with a passion for animals to join us as a Practice Administrator at Miller and Swann Veterinary Clinic.

 

Location: Elgin

Contract: Permanent

Hours: 32 hours per week, over 4 days

Shift Pattern: Monday – Friday

 

About Miller and Swann Veterinary Clinic:

Take a look at the practice here: Miller and Swann Veterinary Clinic | The Vet Collection

 

About CVS:

CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

 

Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.

 

Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals

 

About the role: 

Day-to-day duties of the role will include:

• Line management of the Reception team, including 1-2-1's, training and mentoring
• Administrative and secretarial support for nominated directors
• Arranging, attending and taking minutes at meetings, as requested
• Preparation, editing and distribution of reports, presentations and other documentation in line with the CVS branding and style
• Communication of corporate information to various parties
• Assist with on-boarding of new staff, and induction programmes, as required
• Compilation, and checking of, credit card returns and expenses claims, as requested
• Assist with general queries and requests into central email inboxes, taking ownership of tasks from start to finish, liaising with the requestor and keeping them informed
• Co-ordination of corporate initiatives
• Maintenance of relevant electronic files
• Undertake, or provide assistance on projects

 

What we're looking for in our Practice Administrator:

• Excellent written/verbal communication and interpersonal skills, including the ability to use positive language
• Line Management experience is essential
• Co-operative and solution-focused, in addition to a strong customer and team focus
• Demonstrate a high level of organisation & time management skills, particularly in an environment with multiple, and sometimes conflicting priorities
• Ability to arrange complex diaries with a focus on minimising travel and time out of the business, whilst taking into account clinical commitments and urgency, researching and delivering the best options
• Ability to take accurate and concise minutes of meetings
• Excellent word processing skills
• High level of skill in using technology, including software such as Microsoft Office packages, internet and databases, and technology hardware, such as laptops, projectors, printers, phones, binding machines, etc
• Solid numeric and literacy skills
• Demonstrated ability to handle information of a sensitive nature and maintain confidentiality at all times
• Strong administrative experience
• A secretarial or Business Administration qualification or equivalent would be advantageous
• Previous experience in veterinary healthcare or a services-oriented environment would be advantageous

 

What we can offer you:

We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:

• Salary will be up to £28,000 per annum, depending on skills and experience
• Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
• Supportive and collaborative team environment
• Staff discount scheme on Veterinary bills and products
• Employee Assistance Programme and access to over 400 Mental Health First-Aiders
• and more!

Or, if easier, you can find a full list by clicking here: CVS Employee Benefits- what we can offer you!

 

Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.

 

There's a place for everyone at CVS and we encourage applications from talented people across all communities.

 

CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best.

 

We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.

 

To apply for this position please click 'Apply Now' and submit your CV and Cover Letter.