CVS Group plc is one of the largest integrated veterinary services providers in the UK, encompassing four main business areas: our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.
Our success is derived from the passion our people have for animals and for making pets a priority; it's what is at the heart of our work, every day.
Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals
About the Role:
Day-to-day duties of the role will include:
Covering Reception when needed, including answering phones, booking appointments and undertaking all other Reception duties
Till reconciliation, banking and month-end accounts
Assisting with debt collection and processing
Administrative and secretarial support, including diary management
Assist with general queries and requests into central email inboxes, taking ownership of tasks from start to finish, liaising with the requestor and keeping them informed
Completing insurance claims
Maintenance of relevant electronic files
Undertake, or provide assistance on projects
What we're looking for in our Practice Administrator:
Excellent written/verbal communication and interpersonal skills, including the ability to use positive language
Co-operative and solution-focused, in addition to a strong customer and team focus
Demonstrate a high level of organisation & time management skills, particularly in an environment with multiple, and sometimes conflicting priorities
Demonstrated ability to handle information of a sensitive nature and maintain confidentiality at all times
Strong administrative experience
Previous experience in veterinary healthcare or a services-oriented environment would be advantageous
What we can offer you:
We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:
Salary in line with the National Minimum Wage (as of 1 April 2025)
Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
Supportive and collaborative team environment
Staff discount scheme on Veterinary bills and products
Employee Assistance Programme and access to over 400 Mental Health First-Aiders
and lots more!
Or, if easier, you can find a full list by clicking here: CVS | What We Offer
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best.
We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
To apply for this position, please click the 'Apply Now' button below.
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