Practice Director Mat Cover

23736

Doctor, Person, Dog, Mammal, Pet, Veterinarian, Clothing, Coat, Face, Head

Practice Director Mat Cover

  • On Site
  • 3 Parklands Road, Chichester, Sussex, United Kingdom, PO19 3DP
  • First Opinion
  • Maternity Cover
  • West Sussex Veterinary Centre - Chichester
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Are you a passionate leader who thrives on developing people, driving performance, and delivering exceptional client and patient experiences? 
 
At CVS, pets are our priority, and we're looking for an inspiring Veterinary Practice Director to help shape the future of West Sussex Veterinary Centres. This is an exciting opportunity for a commercially minded leader who is passionate about operational excellence, people leadership, and growing a successful practice. You'll play a key role in creating a positive and progressive culture where colleagues can thrive, clients receive outstanding service, and patients benefit from the very highest standards of care. 
 
Location: Chichester, Rustington and Felpham
Contract: Fixed Term Contract
Hours: 40
Shift Pattern: Variable as required

About West Sussex Veterinary Centres 
At West Sussex Veterinary Centres, we're proud to provide exceptional veterinary care to our local community. Our dedicated and compassionate team is committed to delivering the best possible outcomes for our patients while providing an outstanding experience for clients.

About CVS 
CVS Group plc is one of the UK's largest integrated veterinary services providers, encompassing veterinary practices, diagnostic laboratories, and an expanding e-commerce division. Everything we do is centred around our purpose of making animal care better for people, pets, and communities. Our success comes from the passion, expertise, and commitment of our people, who work together every day to deliver outstanding care. Take a look at our short film celebrating the remarkable work of veterinary professionals across CVS: CVS Ode to Veterinary Professionals

About the Role 
As Veterinary Practice Director, you'll provide strategic and operational leadership across the practice, ensuring excellent standards of care, a strong team culture, and sustainable business performance. Working closely with the Practice Manager, Clinical Director, and Regional Director, you'll lead your team to achieve exceptional outcomes for patients, clients, and colleagues alike. 
 
Key Responsibilities
  • Lead and support the overall performance and development of the practice.
  • Drive business growth and financial performance in partnership with practice and regional leadership teams.
  • Champion CVS's purpose, values, and strategic objectives at a local level.
  • Inspire, engage, and develop colleagues, creating a positive and high-performing culture.
  • Ensure clinical and behavioural standards meet RCVS requirements and CVS Clinical Governance standards.
  • Support continuous improvement initiatives that enhance patient care and client experience.
  • Work collaboratively across the practice to maximise efficiency, productivity, and service delivery.
  • Manage employment costs and operational expenditure effectively.
  • Provide leadership and support to the practice team, ensuring high standards of patient care, client service, and operational excellence.
  • Represent the practice at regional meetings, conferences, and business events.


What We're Looking For 
We're looking for a confident and collaborative leader who can balance operational excellence with commercial awareness and people development. 
Essential Skills & Experience
  • Previous leadership or management experience, ideally within a veterinary, healthcare, retail, hospitality, or customer-focused environment.
  • Proven ability to lead, motivate, and develop teams.
  • Strong commercial awareness and understanding of business performance metrics.
  • Commitment to delivering exceptional client service and supporting high standards of patient care.
  • Excellent communication and stakeholder management skills.
  • Ability to influence, engage, and build strong working relationships.
  • Highly organised with strong problem-solving capabilities.
  • Good IT skills, including Microsoft Office applications.
Desirable
  • Experience leading organisational change or business growth initiatives.
  • Previous responsibility for financial planning, budgeting, or P&L management.


What We Can Offer You 
At CVS, we recognise that our people are our greatest asset. That's why we offer a comprehensive range of benefits designed to support your professional development, financial wellbeing, and work-life balance. 
 
Benefits Include
  • Salary of £43,200 - £67,100 dependent on skills and experience.
  • 5 weeks' annual leave plus Bank Holidays (pro rata).
  • Long Service Award – earn an additional day's annual leave for each year of service, up to 5 extra days.
  • Private healthcare and a range of health and wellbeing benefits.
  • Employee Assistance Programme and access to over 400 Mental Health First Aiders.
  • Staff discount scheme on veterinary services and products.
  • Access to learning, development, and career progression opportunities across CVS.
  • Supportive and collaborative working environment.
  • And much more.
For a full overview of our benefits, please visit: CVS Employee Benefits – What We Can Offer You

Diversity & Inclusion CVS is committed to creating a workplace where everyone feels valued, respected, and able to be their authentic selves. We actively encourage applications from candidates of all backgrounds and are committed to building a workforce that reflects the diversity of the communities we serve.

Right to Work Unfortunately, we are unable to accept applications from candidates who do not have the right to work in the UK, as visa sponsorship is not available for this position.

Ready to Join Us? If you're an ambitious leader looking for an opportunity to make a meaningful impact on clients, colleagues, patient care, and business performance, we'd love to hear from you. Click "Apply Now" to submit your application.