Receptionist

Join Our Team at CVS Veterinary Group!

Are you a Receptionist with exceptional administrative skills?

We have a fantastic opportunity for you to join our dynamic and professional team at our Diss Support Office.

Role Details:

Location: To be based at our Support Office – CVS House, Owen Road, Diss, Norfolk, IP22 4ER

Contract: Permanent

Hours: 20 hours per week

Working Pattern: Monday – Friday, working 13.30 – 17.30, with the flexibility to cover annual leave, absence and busy periods

About CVS Vets:

Our mission is simple yet meaningful: to provide the best possible care for animals, and this dedication guides everything we do.

Joining us is more than just starting a job—it's the beginning of a rewarding career with one of the UK's leading veterinary groups.

Key Responsibilities:

• Welcome Visitors: Provide a friendly, professional first impression
• Mail Management: Sort and distribute incoming post and parcels across our three support office buildings
• Travel Coordination: Arrange travel and accommodation for colleagues
• Meeting Facilitation: Coordinate all aspects of meeting room management, from booking to turnover, ensuring a clean and functional environment for participants
• Communications: Answer calls and manage general enquiries professionally
• Email Management: Monitor central inboxes, ensuring tasks are completed efficiently
• Administrative Support: Maintain electronic files and assist other departments as needed
• Inventory Management: Ensure adequate supplies are available for colleagues
• Record Keeping: Assist with the management and storage of files and records

Who We're Looking For:

The ideal candidate should have:

• Recent experience in a Receptionist role
• Excellent customer service and communication skills
• Friendly and approachable, with a positive, 'can-do' attitude
• Strong administrative capabilities and time management
• Attention to detail and accuracy
• Proficiency with MS Office tools (Teams, Word, Excel, Outlook)
• Ability to remain calm and effective under pressure
• Ability to work independently and as part of a team
• The ability to multi-task and be both proactive and reactive

Compensation and Benefits:

In addition to salary, we understand that benefits matter. Here are just a few of the perks you'll enjoy:

• Five weeks' annual leave (pro rata) per annum, plus bank holidays
• Long Service Award – employees receive an extra day of annual leave for each year of service (up to 5 additional days)
• Staff discount scheme on Veterinary bills and care
• Staff discount on Animed Direct, our online dispensary, where you can benefit from discounts on pet medicines, products and food
• Employee Assistance Programme for confidential wellbeing support
• And lots more, as part of our commitment to help you feel recognised, supported and appreciated!

CVS Vets is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best.

We're committed to building a workforce that reflects the diverse communities we serve.

Ready to join us? Click the 'Apply Now' button below.

Please note: We can only accept or progress applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.