Saturday Receptionist/Client Care Assistant

22862

Doctor, Person, Dog, Mammal, Pet, Veterinarian, Clothing, Coat, Face, Head

Saturday Receptionist/Client Care Assistant

  • On Site
  • 172 Oxford Street, Kidlington, Oxfordshire, United Kingdom, OX5 1EA
  • First Opinion
  • Annualised Hours
  • Beaumont (Kidlington)
  • Salary in line with the National Minimum Wage
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Are you passionate about making pets a priority? Here at CVS, so are we! We are looking for an enthusiastic and caring individual with a genuine passion for animals to join us as a Veterinary Receptionist within our Beaumont Veterinary Group practices.
 
Practice Site: Beaumont (Kidlington, Headington and Botley)
Location: Working across our three Beaumont Veterinary Group sites: Kidlington, Headington and Botley Road.
Contract: Permanent
Hours: 8 hours per week
Shift Pattern: Saturdays only
Availability: Occasional weekday overtime may be available and flexibility to support this would be welcomed.
About Beaumont Veterinary Group
Take a look at the practice here:
About CVS
CVS Group plc is one of the largest integrated veterinary service providers in the UK, encompassing four main business areas: veterinary practices, diagnostic laboratories, pet crematoria and an e‑commerce division. Our success is driven by the passion our people have for animals and for making pets a priority — it's at the heart of everything we do, every single day.
Watch our short film recognising the remarkable work our Vets, Nurses, Care Assistants and Receptionists carry out across the UK: CVS – Ode to Veterinary Professionals
About the Role
Day‑to‑day duties will include:
  • Answering phones and booking appointments
  • Responding to queries via phone, in person and email
  • Registering new clients
  • Completing insurance forms
  • Dispensing medications
  • Taking payments
  • And most importantly, providing a warm, professional and welcoming experience to all clients visiting the practice
What We're Looking For in Our Veterinary Receptionist:
  • Previous receptionist experience is essential; veterinary experience is an advantage
  • Resilience and the ability to handle potentially emotional or distressing situations
  • Excellent communication skills and a high level of empathy
  • Outstanding customer service skills and confidence working with the public
  • A positive attitude and strong teamwork skills
  • Proficiency in Microsoft Office and other database or operating systems
  • A driving licence is desirable; ability to travel locally between sites would be ideal
What We Can Offer You:
We know how important benefits are, and that everyone's priorities differ. Here are some of the great benefits we offer:
  • Salary in line with the National Minimum Wage
  • Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
  • A supportive, friendly and collaborative team environment
  • Staff discount scheme on veterinary bills and products
  • A range of health benefits including private healthcare
  • Employee Assistance Programme and access to over 400 Mental Health First Aiders
  • And much more!
For the full list, click here: CVS Employee Benefits – What We Can Offer You