Veterinary Dispensary Assistant

Are you ready to put pets first? Join our team as our new Veterinary Dispensary Assistant!

At PetMedics, we make pets a priority every day!

Location: Unit A1, Priestley Road, Wardley Business Park, Worsley, Manchester, M28 2LY

Contract: Permanent

Hours: Full or part time

Shift Pattern: Monday – Friday on a varied shift pattern, with a share in the Weekend rota

Salary: National Minimum Wage (£12.71 per hour for those aged 21 and over, £10.85 per hour for those aged between 18-20)

About PetMedics – Worsley:

Take a look at the practice here: PetMedics Veterinary Surgeons, Worsley | The Vet Collection

About CVS:

Joining a CVS Vets-owned practice is more than just starting a job—it's the beginning of a rewarding career with one of the UK's leading veterinary groups.

Our mission is simple yet meaningful: to provide the best possible care for animals, and this dedication guides everything we do. 

With a network of over 500 practices and more than 8,000 devoted professionals, you'll become part of a supportive community focused on one goal: putting pets first. 

It's in our nature – to care, to support, to learn and to progress. That's what sets us apart at CVS Vets.

About the role:

We are looking for an enthusiastic, organised and professional individual to assist with shift cover for our current dispensary assistants, as well as covering other areas of the practice as needed (including reception and the pet shop). A professional telephone manner and love of animals is essential. You should be a great problem solver and able to demonstrate excellent client care and communication skills.

You will have a strong track record in the delivery of exceptional client service and will have a good understanding of pharmacy dispensing. Within this role you will help to run the dispensary area including stock management and dispensing of medication.

Day-to-day duties will include:

• Stock management to include stock rotation, processing stock wastage, unpacking orders
• Management of our automatic ordering system and routine checks of stock levels
• Keeping the stock room clean and tidy
• Bi-annual stock take
• Checking and unloading deliveries and entering the details accurately into the computer system
• Checking invoices
• Labelling products and positioning correctly on shelves or in fridge or other correct storage place
• Assisting in the upkeep of records and checking for and dealing with expired stock, as appropriate
• Preparing and packaging postal prescriptions
• Preparing and dispensing prescription medicines in accordance with instructions from our team of Vets and Nurses

What we're looking for in our Dispensary Assistant:

• Previous dispensary/pharmacy experience would be ideal, either in the Veterinary or Human health care industry
• A dispensary or SQP qualification would be ideal, but if not, the willingness to work towards qualification is essential
• A high level of accuracy and attention to detail
• The ability to remain calm under pressure
• Competence with IT and/or practice management systems
• An excellent communicator with strong empathy
• Excellent customer service skills and experience in dealing with members of the public
• A positive attitude and excellent teamwork skills
• Proficiency in Microsoft Office and other database management and operating systems

What we can offer you:

We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:

• Salary aligned with the National Minimum Wage (£12.71 per hour for those aged 21 and over, £10.85 per hour for those aged between 18-20)
• Five weeks' annual leave (pro rata) per annum, plus bank holidays
• Staff discount scheme on Veterinary bills and care
• Staff discount on Animed Direct, our online dispensary, where you can benefit from discounts on pet medicines, products and food
• Employee Assistance Programme for confidential wellbeing support
• And lots more, as part of our commitment to help you feel recognised, supported and appreciated! For a full list of what we offer, click here: CVS Vets | What We Offer

CVS Vets is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best.

We're committed to building a workforce that reflects the diverse communities we serve.

Ready to join us? Click the 'Apply Now' button below.

Please note: We can only accept applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria. Applications from candidates requiring visa sponsorship will not be reviewed or progressed.