Veterinary Group Practice Manager

 

Are you passionate about putting pets first? So are we!

 

At CVS Vets, we're driven by one simple mission: to deliver outstanding care for animals. We're now looking for a confident, people-focused Veterinary Group Practice Manager to lead our Castle & Ashfield Vets team across three well-established practices.

  

Location: To be based across our 3 practice sites – Barnard Castle, Bishop Auckland and Durham

Contract: Permanent

Hours: 40 hours per week

Shift Pattern: Monday – Friday, with the possibility of weekend working when needed

 

Discover Our Practices:

Get a glimpse of what makes us special:

Ashfield Veterinary Surgery, Annfield Plain | CVS Vets

Castle Veterinary Centre, Barnard Castle | CVS Vets

Castle Veterinary Centre, Bishop Auckland | CVS Vets

 

About CVS:

Joining a CVS Vets-owned practice is more than just starting a job—it's the beginning of a rewarding career with one of the UK's leading veterinary groups.  

 

With a network of over 500 practices and more than 8,000 devoted professionals, you'll become part of a supportive community focused on one goal: putting pets first. 

 

If you're looking for a role where your skills truly matter and your future is bright with possibilities, CVS Vets is the perfect place for you.

 

Are you a people leader? Do you have the passion to inspire and motivate others?

 

About the role:

As Veterinary Group Practice Manager, you'll play a pivotal role in the success of our practices, leading and supporting teams while ensuring smooth day-to-day operations and long-term growth.

 

Key responsibilities include:

• Recruiting, training and supporting team members
• Creating and managing rotas to ensure appropriate cover at all times
• Overseeing financial performance, including budgets, banking and debt control
• Preparing reports and analysing practice performance
• Managing daily operational activities across all sites
• Ensuring excellent client experience and resolving concerns effectively
• Developing and delivering long-term plans to support sustainable practice growth

 

About You:

You'll be a confident leader with a passion for people, animals and teamwork.

 

You'll bring:

• Previous veterinary experience (preferred)
• Proven managerial or leadership experience (essential)
• Strong organisational, planning and problem-solving skills
• Excellent communication skills with a high level of empathy
• Outstanding customer service experience
• A positive, proactive mindset and strong team focus
• Confidence using Microsoft Office and practice management systems

 

Most importantly, you'll live and breathe our I CARE leadership values:

• Inclusivity: Valuing diverse perspectives and adapting your approach to get the best from everyone
• Collaboration: Encouraging open communication and resolving challenges early
• Accountability: Supporting honest conversations through regular check-ins and feedback
• Role Modelling: Leading with integrity and following through on commitments
• Empathy: Using emotional awareness to support wellbeing and performance

 

In return, you'll foster a culture of accountability and continuous improvement, empowering your teams to achieve shared goals efficiently and effectively.

 

What We Offer

We know that feeling valued goes beyond salary. As part of CVS Vets, you'll enjoy a comprehensive benefits package, including:

• Salary up to £45,000, dependent on skills and experience
• Five weeks' annual leave (pro rata), plus bank holidays
• Generous staff discounts on veterinary care
• Animed Direct discounts on pet medicines, food and products
• Employee Assistance Programme for confidential wellbeing support
• And much more, all designed to help you feel supported, recognised and appreciated

 

For a full list of what we offer, click here: CVS Vets | What We Offer

 

CVS is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best.

We're committed to building a workforce that reflects the diverse communities we serve.

 

Ready to Apply?

Click Apply Now and take the next step in your veterinary leadership career.

 

Please note: We can only progress applications from candidates with the Right to Work in the UK. Unfortunately, we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.