Veterinary Patient Care Assistant

Are you ready to put pets first? Join our team as our new Veterinary Patient Care Assistant!

At PetMedics, we make pets a priority every day!

Role Details:

Location: PetMedics (Worsley, Manchester)

Contract: Permanent, Full-time

Shift Pattern: Monday - Friday on a varied shift pattern, with a share in the Weekend rota

About PetMedics:

PetMedics is a large veterinary hospital, staffed by a truly superb clinical team of 37 veterinary surgeons, 41 nurses and a supporting team of PCAs, receptionists, administrative staff and an ambulance team.

We have a large waiting room with a separate cat waiting room area. We are proud to have been awarded the GOLD status for being a Cat Friendly Clinic and the SILVER Rabbit Friendly status.

Our facilities include - 4 theatres, 6 consulting rooms, an intensive care ward, separate cat and dog wards, an exotics ward, an isolation ward, a digital X-ray, a CT scanner, several ultrasound scanners, endoscopy, laparoscopy, mechanical ventilation, and an extensive in-house laboratory. Take a tour of our hospital and see for yourself - https://vimeo.com/896616600

About CVS Vets:

Joining a CVS Vets-owned practice is more than just starting a job—it's the beginning of a rewarding career with one of the UK's leading veterinary groups.

Our mission is simple yet meaningful: to provide the best possible care for animals, and this dedication guides everything we do. 

With a network of over 500 practices and more than 8,000 devoted professionals, you'll become part of a supportive community focused on one goal: putting pets first. 

It's in our nature – to care, to support, to learn and to progress. That's what sets us apart at CVS Vets.

About the role:

The Patient Care Assistant position is crucial in any veterinary practice. You'll support our skilled RVN's and Vets in providing exceptional care to our animal patients.

Your responsibilities will include:

• Providing nursing care to our patients
• Assisting Vets and Nurses with animal restraint
• Walking, feeding, and cleaning patients
• Preparing emergency and operating facilities
• Performing general cleaning and maintenance
• Running internal lab samples
• Answering emergency calls
• Supporting the reception team when needed, including booking appointments and processing payments

Who We're Looking For:

• An excellent communicator with strong empathy
• Skilled in customer service and public interaction
• Experienced in animal welfare, including feeding, cleaning, and handling – this is essential!
• Resilient and capable of handling emotional situations
• Positive and a team player
• Preferably have experience in a veterinary environment

Our Offer to You:

We understand that benefits matter. Here are just a few of the perks you'll enjoy:

• Salary aligned with the National Minimum Wage
• Five weeks' annual leave (pro rata) per annum, plus bank holidays
• Staff discount scheme on Veterinary bills and care
• Staff discount on Animed Direct, our online dispensary, where you can benefit from discounts on pet medicines, products and food
• Employee Assistance Programme for confidential wellbeing support
• And lots more, as part of our commitment to help you feel recognised, supported and appreciated!

For a full list of what we offer, click here: CVS Vets | What We Offer

Our innovative Receptionist Careers Pathway offers a clear, structured path to develop your skills and grow within CVS. With a range of courses, you'll gain the knowledge and confidence to deliver top-tier client service and advance your career with us.

CVS Vets is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best.

We're committed to building a workforce that reflects the diverse communities we serve.

Ready to join us? Click the 'Apply Now' button below.

Please note: We can only accept or progress applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.