Veterinary Practice Administrator

Are you ready to put pets first? Join our team as our new Veterinary Practice Administrator!

At Ambivet Veterinary Centre, we make pets a priority every day!

Location: 24 Mundy Street, Heanor, Derbyshire, United Kingdom, DE75 7EB

Contract: Permanent

Hours: 20 hours per week

Shift Pattern: Monday - Friday

Take a look at the practice here: Ambivet Veterinary Centre, Heanor - CVS Vets 24/7 | CVS Vets

About CVS Vets:

Joining a CVS Vets-owned practice is more than just starting a job—it's the beginning of a rewarding career with one of the UK's leading veterinary groups.

Our mission is simple yet meaningful: to provide the best possible care for animals, and this dedication guides everything we do. 

With a network of over 500 practices and more than 8,000 devoted professionals, you'll become part of a supportive community focused on one goal: putting pets first. 

It's in our nature – to care, to support, to learn and to progress. That's what sets us apart at CVS Vets.  

About the Role:

Day-to-day duties of the role will include:

• Administrative support & Client account reconciliation 
• Insurance processing 
• Handling of client queries 
• Taking ownership of tasks from start to finish
• Maintenance of relevant electronic files
• Covering Reception, including answering phones, booking appointments and undertaking all other Reception duties when cover needed.

What we're looking for:

• Excellent written/verbal communication and interpersonal skills, including the ability to use positive language
• Co-operative and solution-focused, in addition to a strong customer and team focus
• Demonstrate a high level of organisation & time management skills, particularly in an environment with multiple, and sometimes conflicting priorities
• Demonstrated ability to handle information of a sensitive nature and maintain confidentiality at all times
• Strong administrative experience
• Previous experience in veterinary healthcare or a services-oriented environment would be advantageous

Our Offer to You:

We understand that benefits matter. Here are just a few of the perks you'll enjoy:

• Salary aligned with the National Minimum Wage
• Five weeks' annual leave (pro rata) per annum, plus bank holidays
• Staff discount scheme on Veterinary bills and care
• Staff discount on Animed Direct, our online dispensary, where you can benefit from discounts on pet medicines, products and food
• Employee Assistance Programme for confidential wellbeing support
• And lots more, as part of our commitment to help you feel recognised, supported and appreciated!

CVS is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best.

We're committed to building a workforce that reflects the diverse communities we serve.

Ready to join us? Click the 'Apply Now' button below.

Please note: We can only accept applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.