Veterinary Receptionist

 

 

 

 

We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Werrington Vets.

Shift Pattern: 3 days a week (8-hour shifts) and 1 in 4 Saturday mornings (8.30am-12.30pm)

 

Werrington Vets is a friendly veterinary practice based in Peterborough, dedicated to providing high-quality care for your pets. Located on Lincoln Road on the outskirts of Werrington, we have built a strong reputation for professional, compassionate service and a personalised approach to veterinary care. We understand that pets are a part of the family, and we treat every animal with the kindness and respect they deserve. 

Our modern practice is fully equipped to offer a wide range of services, from routine health checks and vaccinations to advanced surgical procedures, diagnostics and dental care. 

 

We are looking for a part time receptionist to join our busy practice and support with the daily front of house duties. The practice has 4 experienced Vets, 2 New Graduate Vets, a large Clinical Support Team and 3 Receptionists. 

 

Take a look at the practice here: Vet Collection link

 

Here is what one of our Vets Aleksandra says about working with us: ''I recently started working at our vet practice and already feel like part of a big family.  We work well together to ensure everyone has the right help and support to guide us through any challenging cases.  Our patients are treated as if they are our own pets, ensuring the best care possible is provided to them.  I am thoroughly enjoying my role here, the patients, the clients and the staff as well as the opportunity for clinical progression.  The most rewarding moments for all of us is when a sick patient feels better and gives us a waggy tail!  We work together best to achieve that. ''

We can also offer the opportunity for you to try the role before you join us by working a fixed term contract of 6 months.  

About the role:

• Answering phones and booking appointments
• Responding to queries via phone, in person and email
• Registering new clients
• Completing insurance forms
• Dispensing medications
• Taking payments
• Working independently when required
• And most importantly; providing a warm and welcoming experience to our clients arriving at the practice

• Previous Receptionist experience is essential for this role.
• Resilient with the ability to cope with potentially distressing and emotional situations
• An excellent communicator with strong empathy
• Ability to prioritise workload.
• Excellent customer service skills and experience in dealing with members of the public
• A positive attitude and excellent teamwork skills
• Able to use own initiative and take a pro-active approach.
• Proficiency in Microsoft Office and other database management and operating systems

 

CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas: our veterinary practices, diagnostic laboratories and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day.

 

Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals

 

We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:

Or, if easier, you can find a full list by clicking here: CVS | What We Offer

 

Our new Receptionist Careers Pathway offers a clear, structured route for receptionists to develop their skills and advance within CVS. Through a range of courses, it equips individuals and teams with the knowledge and confidence to deliver exceptional client service and grow their careers with us.

For more information, take a look at our pathway here: https://vimeo.com/1092474116